Client Information

Fees and cancellation policy

Adults, couples, families and children (face to face and Telehealth appointments)

Initial intake consultation
(with provisional Psychologist)*
50 minutes$90
Standard consultation50 minutes$175
Subsequent standard consultation50 minutes$175
Short consultation<30 minutes$130
Long consultation>60 minutes up to
89 minutes
$250
Extra long consultation>90 minutes
Plus $45 per 15 minute increment
$300
For those accessing the PFAS Psychological Support Program**Free
For those accessing Targeted Psychological Funding provided by DDWMPHN**Free
For those accessing P3 Psychological Funding provided by WQPHN**Free
*Conditions apply. Not subject to Medicare rebate
**Subject to eligibility of funding program

Private health fund rebates may apply – please check with your fund regarding rebates for psychology

For those eligible for a GP Mental Health Treatment Plan, a Medicare rebate of $88.25 may apply. You must have a current plan with available sessions (Medicare limits apply).
NB: It is an Australian Government requirement that all fees be paid in full and then the Medicare Rebate applied for.

Department of Veterans Affairs clients accepted, and may be bulk billed with appropriate referral.

Requests for reports/legal matters/court assessments will be considered and fees will be in accordance with the Australian Psychological Society Recommended Fee Schedule. Non-Medicare rebate.

Cancellation

If, for some reason you need to cancel or postpone an appointment, it is requested that you give at least 24 hours notice. Failure to attend without prior notice or cancelling within 24 hours notice will incur a $110 cancellation fee.

For those accessing DVA/Workcover/Insurance schemes of funded services, it is the responsibility of the client to pay the late cancellation fee of $110 as this is not covered by the scheme.

Access to Client Information

At any stage you as a client can request access to the information about you kept on file, unless the relevant legislation provides otherwise. Request to access client files must be submitted in writing and will be considered on a case by case basis.

Confidentiality

All personal information gathered by the psychologist during the provision of the psychological service will remain confidential and secure except where:

  1. It is subpoenaed by a court, or required by law;
  2. Failure to disclose the information would place you or another person at serious and imminent risk; or
  3. Your prior approval has been obtained to:
    a) Provide a written report to another professional or agency. eg. a GP;
    b) Discuss the material with another person, eg. a parent or employer;
    c) Or if disclosure is otherwise required or authorised by law.